Individual Therapy in Surrey Hills
We're not here to just get you back to zero — we want you thriving.
Explore individual therapy options for anxiety, low mood, stress, and life's more challenging moments. Whether in person or via telehealth, our registered psychologists are here to support you.
Phone
Address
Suite 4, 407 Canterbury Road, Surrey Hills VIC 3127
Surrey Hills
Our primary clinic
Suite 4, 407 Canterbury RoadSurrey Hills VIC 3127
Getting to Our Surrey Hills Clinic
To get to the Surrey Hills clinic you can take a Belgrave or Lilydale line train to Chatham Station, which is just a 1 to 2-minute walk (~120 metres) away, or Union Station, located about 700 metres away near the Union Road and Maling Road shopping precincts.
If travelling by bus, routes run along nearby Durham and Kent Roads (~380 metres away), while visitors driving will find onsite visitor parking and surrounding street parking available; please note that the office is located on Level 1 and does not have wheelchair access.
YOU'RE NOT ALONE IN THIS
You Service Your Car Before It Breaks Down
Your mind deserves the same. Most people wait months before reaching out, telling themselves they should be able to handle it alone. You don't need to be in crisis to ask for support — and nothing you bring to us will shock us. We've heard it all, and we're still here.
At Insightful Living Co., we understand these feelings and are here to offer a listening ear and professional guidance. You don't have to navigate this journey alone.
Understanding, not just strategies
We're not interested in handing you a list of strategies without understanding where things are actually coming from. You're one person operating inside a bigger system — your family, your history, your culture — and understanding that is what gives you real choice, not just coping tools for the moment.
Our psychologists draw on a range of therapeutic approaches — including CBT, Acceptance and Commitment Therapy, and Solution Focused Therapy — tailored to what you need, not a one-size-fits-all program.
What to expect
1
Free Intake Call
Start with a complimentary call to discuss your needs and preferences.
2
Matched with a Psychologist
We'll pair you with a psychologist who aligns with your therapeutic goals.
3
First Session
Begin your journey with a session tailored to you, with Medicare rebates processed on the spot.
Why People Across Surrey Hills & the Inner East Choose Us
A practice built on insight, not just symptom relief.
AHPRA Registered
NDIS Self- & Plan-Managed Clients Welcome
Telehealth Available Australia-Wide
Medicare Rebates Available
We see clients from Surrey Hills, Box Hill, Canterbury, Camberwell, Blackburn, Balwyn, Mont Albert, Forest Hill and Mitcham — many self-referred, many via a Mental Health Care Plan from their GP.
Once you reach the Medicare Safety Net threshold, your out-of-pocket cost per session drops — we can walk you through what that looks like on your intake call.
Ready to Take the First Step?
Book a free, no-pressure intake call — we'll talk about what's going on and find the right psychologist for you. No GP referral needed.
Your Questions Answered
We understand that you may have questions about our services. Here are some of the most common inquiries we receive, along with our responses.
Do I need a GP referral?
No referral is required to book with us. If you have a Mental Health Care Plan from your GP, you may be eligible for a Medicare rebate on eligible sessions — we can talk you through this when you get in touch.
Does Medicare cover psychology sessions?
With a valid Mental Health Care Plan from your GP, a Medicare rebate may be available for eligible sessions. Rebate amounts and eligibility depend on individual circumstances — we're happy to explain what applies to you on your intake call.
What happens at my first appointment?
We start with a free intake call to understand what's going on and answer any questions. From there, we match you with the right psychologist and book your first full session at a time that suits you.
Do you offer telehealth services?
Yes. Telehealth is available for clients across Australia, though many people prefer face-to-face sessions at our Surrey Hills or Coburg North clinics. We can talk through what suits you best on your intake call.
Do I need to be "bad enough" to book?
Not at all. A lot of the people we see aren't in crisis — they're just noticing things feel harder than they should, or that they've done everything "right" and still don't feel like themselves. You don't need a diagnosis or a crisis to reach out.
Taking bookings for new and existing patients
New Patients: Schedule Your Free Intake Call
Share your story with us, and we'll connect you with a team member to arrange a complimentary, no-obligation intake call. Simply choose 'Free Intake Call' from the list below.
Existing Patients: Book your next appointment
Choose 'Psychology Appointment Booking' below (Telehealth or In-Person).
Terms & Conditions
The free 10-minute intake call is available to new clients only, one per person, subject to practitioner availability, and offered on an ongoing basis (no set expiry). It is a brief conversation to see whether Insightful Living Co. is the right fit for you and to answer practical questions (fees, Medicare rebates, availability) — it is not a therapy session, does not involve clinical assessment or advice, and does not guarantee an ongoing appointment. Standard consultation fees and Medicare rebate rules apply to all booked appointments following the intake call.