Disability and NDIS services

At Insightful Living Co., we believe that psychological counselling is an important support for helping individuals living with disability enhance their holistic wellbeing.  

We provide counselling and assessments to individuals accessing supports through the NDIS. Please note that we are only able to assist NDIS participants who have their funding self-managed or plan-managed.

    One on One Counselling

    Our psychologists provide therapy in a person-centred and supportive environment to help participants reach their NDIS goals. Our psychologists are also able to work collaboratively with your loved ones, carers and other key support network members.    

    If you have funding for Improved Daily Living within your NDIS plan, then you may be able to access the necessary funding for our counselling services.

    One on one counselling can be beneficial for:  

    • Improving emotional health and wellbeing 
    • Understanding and building on individual strengths  
    • Identifying individual needs  
    • Developing healthier interpersonal relationships with your close ones and the community  
    • Enhancing your ability to self-care  
    • Setting meaningful goals to work towards  
    • Identifying behaviours of concern and finding adaptive strategies  
    • Improving motivation  

    Our psychologists use a range of different therapeutic approaches tailored to each client’s needs, including:  

    • Emotion Focussed Therapy (EFT) 
    • Play Therapy 
    • Acceptance and Commitment Therapy (ACT) 
    • Cognitive Behavioural Therapy (CBT) 
    • Solution Focussed Therapy 
    • Positive Psychology 
    • Strength Based Strategies 
    • Mindfulness 

    Functional Behaviour Assessment

    Our psychologists provide functional behaviour assessments for NDIS participants who need to access funding for Behaviour Support or develop a Behaviour Support Plan. The positive behaviour support framework is used to assess each participant’s needs and inform the function and/or purpose of behaviours, and strategies to address behaviours of concern. 

    The functional behaviour assessment includes:

    1. Planning: Our psychologist will conduct a risk evaluation for the behaviours of concern and collect the relevant information about the participant’s history. This will include liaison with other key providers and stakeholders in the participants support network. Our psychologists will also: 
    • Collect history of sensory, social and interpersonal development
    • Analyse any previous interventions including reactive strategies and use of restrictive practices
    • Consider participant’s medical history 

    2. Assessment: Our psychologist will conduct the functional behaviour assessment across multiple sessions. Assessment will include a comprehensive analysis of behaviours of concern and an interdisciplinary assessment of complex behaviour. This may involve observation across varied settings.  

    3. Documentation: Our psychologist will produce a behaviour assessment report explaining functions of behaviours and recommended actions and strategies.  

    Insightful Living Co. is also able to support individuals living with a disability who are not registered with the NDIS and wish to apply. Our psychologists will conduct a functional impact assessment, the results of which can aid their NDIS application.  

    Functional impact assessment tools help offer participants aged over seven years with a diagnosis of intellectual or psychosocial disability to help determine the impact of the disability on their capacity to effectively participate in work/school, social and community activities.  

    Referral Process

    You don’t need a referral to see a psychologist. You can see a psychologist as a private client. However, you may be eligible to use your NDIS funding if you are funded under Improved Daily Living. If you have other supports available on your NDIS plan please discuss your eligibility for claiming benefits with your case manager or support coordinator.  

    There are a number of pathways to engage with psychology services: 

    Self-referral –  If you know how your NDIS funding is managed, you can directly make an appointment with us. If you need further clarification, we can go through your NDIS plan and help you understand how you can access your NDIS funding for supportive psychological counselling.  

    Support Coordinator– If you have a support coordinator, please request them to get in with touch us. We will be able to discuss your NDIS plan goals and funding and suggest the most suitable practitioner for your needs. 

    Another allied health/medical provider- If you are receiving supports from another allied health or medical professional, kindly provide them with our contact details. We will be able to get more information on your needs and suggest the most suitable practitioner. 

    GP, Psychiatrist or Paediatrician- If you do not have funding for Improved Daily Living, you may be eligible to access Medicare rebates through a Mental Health Care Plan. If you meet the criteria for a Mental Health Care Plan, you can access Medicare rebates for up to 20 sessions per calendar year. Make an appointment with your GP, Psychiatrist or Paediatrician to discuss this further. 

    If you have been diagnosed with a chronic health condition, you can access Medicare rebates for a up to five sessions per year with a psychologist under the Chronic Disease Management (CDM) Program (formerly known as an Enhanced Primary Care (EPC) Program). 

    The Medicare rebates provide partial reimbursement as we are a private practice, therefore there will be an out-of-pocket amount. We aim to keep fees as low as possible to provide easier access to ongoing therapeutic support to effect greater change. 

    Session fees:  

    Our psychologists charge in line with the item codes stated in the NDIS Price Guide and Support Catalogue 2020‒21. If you are plan managed, our psychologists can directly bill to your plan manager. If you are self-managed, you will be required to pay the session fee at the end of your appointment and seek reimbursement from your NDIS funding. 

    Are you ready to make your mental health and emotional wellbeing a priority?

    **Notice from Insightful Living Co. regarding COVID-19**

    Individuals with an active Mental Health Treatment Plan from a GP are eligible for COVID-19 Medicare Telehealth servicesOur Psychologists can conduct video or phone consultations with Medicare rebates applied.

    We observe the Victorian Health Service Guidance and Response to COVID-19 Risks (VHSGR) model to prevent the risk of COVID-19 transmission in the community. We consider the health and safety of our practitioners, clients and staff to be of primary importance and adhere to COVID-19 safe workplace practices including :

    1. Mandatory QR-code check ins to enable contact tracing 
    2. Use of appropriate social distancing measures
    3. Use of face-masks in mandated settings
    4. Regular sanitisation of shared spaces, equipment and consultation rooms. 

     

    As restrictions ease in Victoria, please note that we remain open as an essential service and our practitioners continue to hold face-to-face appointments. Practitioners are using their discretion to determine whether they wish to conduct tele-health or face-to-face sessions.

    *Please note: if you have an upcoming appointment and are experiencing any flu-like symptoms, have recently traveled overseas, or have had close contact with anyone diagnosed with or suspected of having coronavirus, please contact the practice prior to coming in and we can discuss your options. You will be able to shift your appointment to telehealth (online video or phone) or reschedule your appointment if the reception is notified within the 48-hour notice period,

    There have been no known cases of COVID-19 within our immediate network – these practices our precautionary measures in line with the most up to date advice from the Department of Health and Human Services (DHHS) and the Australian Psychological Society (APS). 

    We will keep our  clients updated if any changes arise. If you wish to book in Telehealth or In-person appointments with one of our psychologists, please call 03 7002 6030.