**Notice from Insightful Living Co. regarding COVID-19**
Individuals with an active Mental Health Treatment Plan from a GP are eligible for COVID-19 Medicare Telehealth services. Our Psychologists can conduct video or phone consultations with Medicare rebates applied.
We observe the Victorian Health Service Guidance and Response to COVID-19 Risks (VHSGR) model to prevent the risk of COVID-19 transmission in the community. We consider the health and safety of our practitioners, clients and staff to be of primary importance and adhere to COVID-19 safe workplace practices including :
- Mandatory QR-code check ins to enable contact tracing
- Use of appropriate social distancing measures
- Use of face-masks in mandated settings
- Regular sanitisation of shared spaces, equipment and consultation rooms.
As restrictions ease in Victoria, please note that we remain open as an essential service and our practitioners continue to hold face-to-face appointments. Practitioners are using their discretion to determine whether they wish to conduct tele-health or face-to-face sessions.
*Please note: if you have an upcoming appointment and are experiencing any flu-like symptoms, have recently traveled overseas, or have had close contact with anyone diagnosed with or suspected of having coronavirus, please contact the practice prior to coming in and we can discuss your options. You will be able to shift your appointment to telehealth (online video or phone) or reschedule your appointment if the reception is notified within the 48-hour notice period,
There have been no known cases of COVID-19 within our immediate network – these practices our precautionary measures in line with the most up to date advice from the Department of Health and Human Services (DHHS) and the Australian Psychological Society (APS).
We will keep our clients updated if any changes arise. If you wish to book in Telehealth or In-person appointments with one of our psychologists, please call 03 7002 6030.